More customers.Better Google visibility.More reviews.Less work.

No. RecensioAI supports more than 20 review platforms, including Google Reviews, Trustpilot, Facebook, Tripadvisor, Booking.com, Yelp, Airbnb, Expedia, Agoda, Zillow, BBB, Consumer Affairs, Glassdoor, Indeed, Angi, Capterra, OpenTable, RateMDs, AppStore, Cars.com, and Google Play. This way you improve your entire online reputation, not just your Google score. Is your platform not listed? Feel free to contact us. We'd love to explore a custom integration for you.

RecensioAI automatically sends review requests via email, SMS or QR code to your customers. Satisfied customers are directed straight to Google or the chosen platform to leave a review. Unsatisfied customers first get the chance to give internal feedback, so you can resolve the issue before it appears online. This increases your average score and visibility in Google Maps.

After a visit or purchase, the customer automatically receives a friendly invitation to give feedback. The system works fully automatically via SMS, email or QR codes. You can personalize everything in your own tone of voice.

Yes. You can review, edit, and approve all AI-generated responses before they are published. The AI learns your writing style and creates professional, quick responses to both positive and negative reviews.

RecensioAI gives every customer two clearly visible options: leave a public review on Google or send private feedback directly to the owner. Customers always choose for themselves — Google stays visible. Most concerns get resolved 1-on-1, and the AI helps you reply professionally to every public review.

No, there are no lock-ins with RecensioAI. • Monthly plan: cancel anytime. After cancellation, you keep full access until the end of the current billing month. • Yearly plan: runs until the end of the annual period and can be cancelled up to 1 day before the renewal date. No hidden fees, no fine print — just a clear and straightforward subscription. If you ever run into any issues, feel free to reach out. We're always happy to work with you flexibly.

Yes, in one click. Go to Settings → Plan → Cancel. On the confirmation screen you'll see a "Download all my data (.zip)" button. It instantly gives you a ZIP with CSV files for: • All your reviews (Google + external platforms) • Your AI replies and public responses • Your full contact list (email marketing) • Sent campaigns and review request sequences • Your locations, Google Posts, competitors and private feedback Files are standard CSV — open them directly in Excel or Google Sheets. No lock-in, no waiting, no support email required.

Within 15 minutes. After activation, you connect your Google profile and choose how you want to send review requests. Most businesses see more reviews and a higher score within 30 days.

RecensioAI is built for local businesses such as restaurants, hair salons, dentists, fitness centers, real estate offices, web shops, and other service providers. Any business that depends on online reviews and local visibility benefits from the system.

Yes. You can start independently via our clear knowledge base and step-by-step guides. Prefer personal guidance? Then you can schedule a free onboarding call. During this session, we help you connect your Google Business Profile, set up automatic review requests, activate AI responses, and optimize your settings for maximum visibility. This personal setup assistance is completely free with your account.

No. That would violate Google's and other review platforms' guidelines. What RecensioAI does: every customer who uses your QR code, review link, or review request lands on a single review page (/r/) showing two clearly visible options — leave a public Google review or send private feedback to the owner. The customer always chooses. In practice, most people with a complaint pick the private channel, so you can resolve it 1-on-1. Google stays an equal option at all times — no filtering, no gating, fully Google-compliant.

Great question. RecensioAI is not a cost, but an investment in your online reputation and visibility. Research shows that: • 93% of consumers read online reviews before making a purchase • 88% trust reviews as much as personal recommendations • A difference of 1 star in Google rating can mean 5-9% more revenue • 1 negative review can deter an average of 22% of potential customers

No problem. With RecensioAI you manage all your locations from one central dashboard. Each location gets its own review requests, reports, and AI responses. For businesses with 3 or more locations, we offer our Multi plan. Need additional locations? Contact us for a custom quote.

Yes, absolutely. You can easily upload your existing customer list in your dashboard and automatically send them a review request via email or SMS. We always recommend new clients do this right away. It gives your profile a quick boost with fresh reviews from customers who already know and trust you. Make sure your AI review agent is active too. It automatically helps you respond professionally to all reviews while incorporating relevant keywords — which is important for your SEO and visibility on Google. You can also activate your Social AI agent. It automatically shares your best reviews on Facebook and Instagram, giving your positive feedback extra visibility. In short: RecensioAI works as a review machine that automatically collects reviews, generates responses, and promotes your best reviews. That way you get the most out of every customer.

No — and that is exactly RecensioAI's edge. Review gating (hiding or filtering negative reviews before they reach Google) violates Google's guidelines and can get your profile suspended or permanently banned. What we do is smarter: • Every customer lands on a single review page inside your app with two equal buttons — Google or private feedback. • The customer chooses 100% on their own. No filter, no rating prompt up front, no hidden flow. • In practice, happy customers pick Google and unhappy ones usually pick the private channel — where you resolve it 1-on-1 before it escalates. • If a public negative review still comes in, our AI drafts a calm, professional reply within seconds for your approval. The result: more 5-star reviews, fewer public complaints, and a Google profile that stays 100% compliant. No risk, just growth.

In short: you work in your language, your customers see theirs. 1. Your dashboard — 12 languages English, Dutch, German, French, Spanish, Italian, Portuguese, Polish, Swedish, Danish, Finnish and Norwegian. You pick yours in Settings → General. 2. What your customers see — 15 languages The review page, kiosk, Wi-Fi page and review requests: the 12 languages above plus Bahasa Melayu, Arabic and Chinese. The review page automatically matches your customer's phone language. For email and SMS, you choose the language. 3. Our website, knowledge base and support — English and Dutch. And the AI always replies in the same language as the review.