How can we help?
Everything you need to get the most out of RecensioAI — onboarding, features and best practices.
Quick start
AI Agent — auto-reply to reviews
Set tone, length and signature. Turn on auto-publish so reviews get a reply within minutes.
Send review requests
Send invitations by email, SMS, or QR — one by one or in bulk via Excel.
Smart Review Link — set up & brand
Your public link with star filter, your logo and a QR code for counter or table.
Integrations — connected platforms
Manage which review platforms are connected and which one is your primary.
Getting started
Onboarding, integrations and your first review link.
Reviews
Collect, respond to and share reviews.
Reply to reviews with AI
Open a review, generate an AI reply and post it straight to Google.
AI Agent — auto-reply to reviews
Set tone, length and signature. Turn on auto-publish so reviews get a reply within minutes.
Private Feedback — a direct line alongside Google
Customers choose themselves: leave a public Google review or send you private feedback. No star-filter, no hidden routing — 100% Google-compliant.
Marketing
Widgets, Google Posts and social campaigns.
Auto-share your best reviews to Google, Facebook & Instagram
New 5-star reviews become a branded visual and go out automatically to Google Posts, Facebook and Instagram Stories.
Social Posts — Google, Instagram & Facebook with AI
Generate posts or let AI auto-share your best reviews across your social channels.
Manage your Google Business Profile
Edit your profile info, hours, photos and posts — directly from RecensioAI.
Analytics
Sentiment, KPIs and competitor tracking.
No Google Analytics yet? Here's how to set it up (free, 10 minutes)
Step by step: create Google Analytics 4, add it to your website and connect it to RecensioAI.
Analytics hub — all your numbers as one story
Growth → Analytics combines your RecensioAI data, Google Business Profile and website into one clear overview.
Google Analytics in RecensioAI — website numbers in plain language
Connect Google Analytics once and read your website numbers as five simple answers under Dashboard → Performance.
Management
Locations, team, billing and automation.
SMS requests: budget, quiet hours and opt-out
How SMS top-ups work and how RecensioAI handles consent, quiet hours and STOP replies automatically.
Manage locations (multi-location)
Add branches, switch between locations and see a portfolio overview.
Billing, plans & SMS top-ups
See your plan, top up your SMS balance and change your subscription.
Which languages does RecensioAI support?
Your dashboard runs in 12 languages, your customers see the review page in 15 languages (auto-detected), and our support is in English and Dutch.
Dashboard (app)
12 languages
Your full workspace — reviews, requests, analytics and settings.
- EN
- NL
- DE
- FR
- ES
- IT
- PT
- PL
- SV
- DA
- FI
- NO
Review link & review requests
15 languages
What your customers see: review page, kiosk, Wi-Fi screen and email/SMS requests.
- NL
- EN
- FR
- DE
- ES
- IT
- PT
- PL
- SV
- DA
- FI
- NO
- MS
- AR
- ZH
Support & website
2 languages
Our website, knowledge base and human support: English and Dutch.
- EN
- NL
The review page, kiosk and Wi-Fi flow auto-detect the language of your customer's device. Our marketing website stays in English and Dutch.
Couldn't find what you were looking for?
Our team responds within one business day. Send us a message or give us a call.
Connect your POS, booking or CRM
Guides for every integration live in the knowledge base — most take under 5 minutes and one webhook URL.
