Integrations

RecensioAI integrates with the systems you already use

Your POS, reservation system, webshop or CRM knows exactly when a customer is done. RecensioAI uses that moment: the customer becomes a contact, gets a review request by email or SMS, and the reply to the review is written automatically.

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How every integration works

The pattern is always the same, whether you run Toast, OpenTable or Shopify.

Step 1
Customer visits
A guest dines with you, a customer pays, or a job gets completed.
Step 2
Your system reports it
Your POS, reservation system or CRM sends that customer to RecensioAI.
Step 3
Review request goes out
By email or SMS, at the moment you set — never too early.
Step 4
Review or private feedback
The customer chooses: a public review, or feedback straight to you.
Step 5
Reply and follow-up
AI drafts the reply in the customer's own language, and you keep the contact for later.

Find your system

20 integrations — not seeing your system? Zapier connects more than 6,000 apps.

Point of sale

A closed check or completed payment becomes a review request.

Lightspeed

Sale closed → review request

When you close a sale on the till with a customer attached, we receive that customer and send the review request after your chosen delay.

Webhook (copy and paste)± 5 min setup

See the Lightspeed integration

Square

Payment completed → review request

Every paid customer whose email or mobile you captured at the till becomes a contact and gets asked for a review.

Webhook (copy and paste)± 6 min setup

See the Square integration

Toast

Check closed → review request

Toast switches this on for you. After that, every closed check with guest details becomes a contact automatically.

Webhook (copy and paste)± 5 min setup

See the Toast integration

Reservations

Guests who actually showed up get asked after the visit.

Resengo

Guest visited → review request

Guests who actually showed up get a review request a few hours later. No-shows and cancellations are skipped.

Webhook (copy and paste)± 5 min setup

See the Resengo integration

Formitable

Table finished → review request

As soon as a reservation is finished, the guest lands in Contacts and gets the request at the time you set.

Webhook (copy and paste)± 4 min setup

See the Formitable integration

TheFork

Post-visit review request

TheFork does not have a self-service screen for this, so it takes one short email to their support. After that it runs by itself.

Webhook (copy and paste)± 5 min setup

See the TheFork integration

OpenTable

Guest seated / reservation completed → review request

Guests who actually came in get a review request a few hours later. OpenTable does not give outside apps a direct feed, so we connect through Zapier — a free tool that forwards each new reservation to us. Setup is one-time and takes about 6 minutes.

Through Zapier± 6 min setup

See the OpenTable integration

E-commerce

Shipped or completed orders ask for a review automatically.

Shopify

Order fulfilled → review request

When you ship an order, Shopify tells us who bought — and that customer gets a review request at the moment you choose.

Webhook (copy and paste)± 5 min setup

See the Shopify integration

WooCommerce

Order completed → review request

Every completed webshop order sends the buyer's details to us, so they get a review request after delivery.

Webhook (copy and paste)± 5 min setup

See the WooCommerce integration

CRM

Won deals and closed tickets flow through to Contacts.

HubSpot

Deal won or ticket closed

Won a deal or closed a support ticket? That contact flows into RecensioAI and gets asked for a review.

Webhook (copy and paste)± 8 min setup

See the HubSpot integration

Bookings & calendar

Every finished appointment becomes a well-timed review request.

Calendly

Meeting ended → review request

Everyone who books an appointment with you becomes a contact, and gets the review request after the appointment.

Through Zapier± 8 min setup

See the Calendly integration

Google Calendar

Appointment finished → review request

Do you plan customers in your Google Calendar? Then every finished appointment with a guest email becomes a contact here.

Through Zapier± 8 min setup

See the Google Calendar integration

Field service

Job completed? The customer gets the request the same day.

Jobber

Job completed → review request

Mark a job as complete and the customer gets a review request while you're still driving to the next one.

Through Zapier± 6 min setup

See the Jobber integration

Housecall Pro

Job completed → review request

Finished jobs send the customer's name and mobile to us, so the review request goes out the same day.

Webhook (copy and paste)± 5 min setup

See the Housecall Pro integration

Salon & wellness

Completed treatments ask while the visit is still fresh.

Fresha

Appointment completed → review request

Every finished treatment sends the client to us, so the request arrives while the visit is still fresh.

Webhook (copy and paste)± 4 min setup

See the Fresha integration

Automation

System not listed? Connect it through Zapier or our webhook.

Zapier / Make

Connect 6,000+ apps in a few clicks

Zapier is a free tool that connects two apps. You tell it: "when this happens in my app, send the customer to RecensioAI". Use this when your own tool is not in our list.

Through Zapier± 10 min setup

See the Zapier / Make integration